How Many Strokes – Rental Manager
Rental Manager — documentation & help
Already purchased the Rental Manager? This page centralises your PDFs: connection checklist, setup guide, security overview, and responsibilities. Use it to train staff, validate settings, and handle rental payments confidently. All payments are processed via your club’s own Stripe account; How Many Strokes only provides the technical connector.
- Secure card handling via your own Stripe account.
- Photo-based evidence for damages and item condition.
- Clear terms for late return and items not returned.
How it works
Connect Stripe
Start in Rental Manager and finish verification in Stripe (2FA recommended). Your club remains merchant of record.
Collect authorisation
Golfer completes the rental form, accepts terms, and provides card details securely via Stripe.
Charge as needed
Take the rental fee now; apply additional fees later for late return or damage with supporting documentation.
Documents
Start with the Checklist, then continue with the Setup Guide to complete your Stripe connection.
The remaining documents provide additional background and important information to help you understand security and responsibilities.
All files are available as PDF downloads.
Security & responsibilities
Payments flow directly to your Stripe account. Card details are handled by Stripe; How Many Strokes does not store card data. Use 2FA, review Radar rules, and keep documentation for late returns or damages.
FAQs
Who holds customer card data?
Stripe. HMS never stores card details—we only initiate requests to your Stripe account.
Can we charge after the rental?
Yes, when authorised in your terms and supported by documentation (e.g., photos, return logs). Use the “Additional charge” flow in Rental Manager.
Where do we configure rental terms and fees?
In your Rental Manager settings → Rental Terms. Make sure late-return, damage, and not-returned policies are clearly written and visible to renters.
What’s the difference between reserving a card and taking payment?
Taking payment charges immediately. Reserving a card records an authorisation so you can charge later for extra cost (e.g., late return) as allowed by your terms.
How do refunds or partial refunds work?
Process refunds in Stripe. They appear in the rental’s Stripe payment record; HMS reflects status but does not move funds.
Who is responsible for disputes/chargebacks?
The club, as merchant of record. Use clear terms, photographs, and logs to support your case in Stripe.
Can multiple admins access Stripe?
Yes. Add team members in Stripe with appropriate roles and enable 2FA for each account.
How do we disconnect or switch Stripe accounts?
Use the Disconnect button in Rental Manager settings, then connect the new Stripe account.
Get started
Prefer a walkthrough? Email support@howmanystrokes.com or call +45 72 39 10 00.