Support
Smartphone App
The App does not find my golf course automatically
The App might not have permission to use your built-in GPS. Go to setting and permission and allow the App to use GPS
My golf course is not in the database. What should I do?
Write to us with the name and location of the course.
We will then add it as quickly as possible. Click here to contact us.
The App does not find my golf course automatically
The App might not have permission to use your built-in GPS. Go to setting and permission and allow the App to use GPS
Clubhouse Edition
Ask the person that is responsible for the setup, before starting the troubleshooting.
The App is not responding
Restart the Tablet (See: “Restart or shutdown the Tablet”) and start the App again
The App is running very slow
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Restart the Table (See: “Restart or shutdown the Tablet”) and start the App again
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Make sure that no other Apps are running on the device.
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If it is still running slow, try to uninstall the App and download it again
Nothing, including the power button, is responding
Try to unplug the power from the Table, wait 10 seconds and connect it again
The Tablet will not start
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Make sure that you have Power from your Power Wall Outlet
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Check if you see a light on the Power Supply
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If there is no light in the Power Supply, you need a replacement
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Check that all connections are firmly inserted, try to unplug everything and plug it back in
Contact support
You can contact support by e-mail at support@howmanystrokes.com or go to https://www.howmanystrokes.com/support