Customer feedback
A score we’re proud of
Our customers gave How Many Strokes a Net Promoter Score of 63. Their feedback reflects the experience we strive to deliver to golf clubs every day.
Net Promoter Score comparison
32 points higherthan the software industry average
Made for Golf
Made for golf
Shaped by feedback
We listen to the clubs and people who use our solutions to help make the golf experience better.
The measure
What is Net Promoter Score
Net Promoter Score, or NPS, is a way to understand how likely customers are to recommend a company or solution to others.
Customers answer a recommendation question on a scale from 0 to 10. Their answers are grouped as detractors, passives and promoters.
The score is the percentage of promoters minus the percentage of detractors. It can range from −100 to +100.
Passives are included in the total number of responses, but are neither added nor subtracted in the calculation.
The calculation
Two groups
One score
NPS is a score, not a percentage of customers who recommend us.
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In their own words
What customers appreciate
Anonymous comments shared in the How Many Strokes customer survey.
“Easy to use for players”
“Personal, attentive, quick service”
“Ease of editing and changing information”
Customer service
Here when you need us
Alongside the NPS result, customers rated How Many Strokes’ service. This is a separate measure from the Net Promoter Score.
Customer service rating
91/100
Reported in our customer survey
Explore How Many Strokes
See what we can do for your club
Discover the connected tools that help golf clubs share information with their players and teams.
